A Shetland-wide, open access, free and confidential low level support service, working alongside individuals over the age of 18 to improve their mental wellbeing and to improve their day-to-day functioning.
The programme offers support for up to three months on individual basis and is delivered in a variety of settings, and at intervals that meet the individual’s needs.
The programme is made up of three strands:
- Support Sessions: One-to-one support sessions offering guided self-help techniques/coping strategies.
- Grubby Hut Sessions: Staff visit businesses and workplaces to talk to employees about the importance of looking after not only their own mental health, but that of their colleagues' as well.
- Signposting: Support people who are not eligible for the service to alternative agencies, and/or look into other input from specialist agencies.
The aim of the service is to improve the mental wellbeing and resilience of people living in Shetland who are experiencing a deterioration in their mental health.
What can you expect from us?
- We will be in contact to acknowledge your referral within five working days, usually via email. If we have a waiting list, we will add your details to this and be in touch as soon as we have availability. If we don't have a waiting list, we will make an appointment for an initial assessment as soon as we receive your referral.
- At the assessment, we undertake a summary of your difficulties and a risk assessment to assess your suitability for the service.
- After the assessment, if suitable, you will be matched with a Wellness Practitioner. If we feel you are not suitable we will signpost and support you to access more suitable services to meet your needs.
- Once we have accepted you into the service your practitioner will arrange your first support session with your practitioner. At the beginning of your support, your pracittioner willl complete an i-ROC Wellbeing assessment with you to identify areas of support and person-centred goals and ways in which these goals can be met. This will be reviewed during your support to make sure that it continues to meet your needs.
- You and your practitioner will meet on a weekly basis, which can be in a variety of ways; in-person at Market House, your home address if appropriate, or in the community. We also offer online video appointments.
- At the end of support you will be asked to complete a feedback questionaaire about the support you have received to help us to understand, review and improve our servcies.
How do I make a referral?
If you would like to speak to a member of our team about how the Wellness Programme might be of help to you/someone you know/your client, please contact us by phone 01595 745035 (office hours) or leave a message on our website contact form.
