The Distress Brief Intervention (DBI) service is an early intervention programme for individuals who are experiencing social distress.
The DBI programme explains distress as:
“An emotional pain which led the person to seek help and which does not require further emergency service involvement”
DBI is a national programme and our service is available for all adults living in Shetland over the age of 16. We work in collaboration across a wide range of care settings, interventions and community support, working towards providing a compassionate and effective response to people in distress, enabling them to be more able to manage current and future distress.
The DBI ‘ask once get help fast’ approach has two levels:
DBI Level 1 is provided by trained front line staff (NHS24, Emergency Departments (ED), Police Scotland (PS), Primary Care and Scottish Ambulance Services (SAS)) and involves a compassionate response, signposting and offer of referral, seamlessly with confidence and clarity to a DBI Level 2 service which is what Mind Your Head will deliver. To access a DBI you have to be referred. We cannot accept self referrals.
DBI Level 2 is provided by us and the person that has been referred for a DBI will be contacted within 24-hours of the referral. We will then work with them and offer compassionate community-based problem solving support, wellness and distress management planning and help you to make supported connections and signposting. Examples of signposting are Citizens Advice Bureau, Job Centre, Relationship Scotland, plus many more
